New cloud-based system unifies dispatch, accounting, and payroll for USA-based HVAC, electrical, plumbing, and other trade service businesses running 7 to 200+ trucks
VANCOUVER, B.C. — November 10, 2025 — Explorer Software, a company of JDM Technology Group, today announced the launch of Evolution FSM, an all-in-one, cloud-based field service management platform built for trade service contractors across the United States, including HVAC, electrical, plumbing, pest control, garage door, mechanical, and security systems companies.
Evolution FSM brings dispatch and scheduling, native accounting, integrated payroll, CRM, mobile technician tools, service agreements, inventory and equipment management, and reporting into a single system — giving contractors one connected view of their business, from the truck to the general ledger.
"Trade service businesses need a system that treats the field and the finances as one job, not two," said Chelsey Goossens, President of Explorer Software. "Evolution FSM gives contractors dispatch, accounting, and payroll in a single platform, built by a team that's spent decades focused only on this industry."
One System, From the Truck to the General Ledger
The single biggest gap in most field service software is accounting. Most platforms hand contractors off to QuickBooks or another third-party system for their books — creating duplicate data entry, sync errors, and a financial picture that's always a day behind the field. Evolution FSM closes that gap natively, with full Accounts Payable, Accounts Receivable, General Ledger, and Job Costing built directly into the platform alongside:
- Dispatch & Scheduling — Assign technicians by skill, location, and real-time availability
- Integrated Payroll — USA-only payroll tied directly to time tracking and complex pay structures
- Mobile Pro App — Field techs pull job details, complete invoicing, and update job status from their phone, without a trip back to the office
- Service Agreements — Automated renewals, recurring billing, and maintenance tracking
- CRM — Customer profiles, service history, and lead and follow-up tracking
- Inventory & Equipment Management — Real-time stock across trucks and warehouse, with automatic purchase orders and equipment warranty tracking
- Reporting & Analytics — Custom dashboards covering job profitability and technician performance
- GPS Tracking and Sales & Marketing — Available as add-on modules
The platform is built to scale with a contractor's business, from independent operators to regional fleets of 200-plus employees, with typical implementation completed in about a month.
Availability
Evolution FSM is available now to USA-based trade service contractors. Pricing is customized to fleet size and selected modules.
See how Evolution FSM handles dispatch, accounting, and payroll in one system — Request a Demo.
About Evolution FSM
Evolution FSM is an all-in-one, cloud-based field service management platform built for USA-based trade service contractors, including HVAC, electrical, plumbing, pest control, garage door, mechanical, and security systems companies. It unifies dispatch and scheduling, native accounting (AP, AR, General Ledger, and Job Costing), integrated payroll, CRM, mobile technician tools, service agreements, inventory and equipment management, and reporting in a single system, with GPS tracking and sales and marketing tools available as add-ons. Evolution FSM is developed by Explorer Software, which has focused on software for trade service contractors for more than three decades (formerly Shafers).
About Explorer Software / JDM Technology Group
Explorer Software is a company of JDM Technology Group, a global software business serving the architecture, engineering, construction, operations, and maintenance industries. JDM Technology Group companies serve customers across dozens of countries with a long-term commitment to customer support and service.
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