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One powerful system to manage projects, people and profits in real-time
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FSM Software Overview
Software that runs your service business from office to field
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Accounting
Dispatch
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Asset Management
CRM
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Efficient Project Management: How Crafted Developments Streamlined Operations with Eclipse ERP
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Terms of Use

Last Updated: March 2025

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement between you (“you”) and Explorer Software (“Company,” “we,” “us,” or “our”), governing your access to and use of https://www.explorer-software.com/ and any related media, channels, or applications (collectively, the “Site”). By accessing the Site, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you must discontinue use immediately.

We reserve the right to update these Terms at any time. Changes will be reflected in the “Last Updated” date, and continued use of the Site constitutes acceptance of the revised Terms.

The Site is not intended for distribution in jurisdictions where its use would violate applicable laws. If you access the Site from outside Canada, you do so at your own risk and are responsible for compliance with local laws.

The Site is not designed to comply with industry-specific regulations (e.g., HIPAA, FISMA, or GLBA). If your use of the Site requires such compliance, you may not use it.

The Site is intended for users 18 years or older. If you are under 18, you are not permitted to use or register for the Site.

INTELLECTUAL PROPERTY RIGHTS

Unless stated otherwise, all content, trademarks, service marks, software, and designs on the Site (collectively, the “Content”) are our proprietary property or licensed to us. The Content is protected by copyright and trademark laws and may not be copied, republished, distributed, or exploited for commercial purposes without our express written permission.

You are granted a limited license to access and use the Site for personal, non-commercial purposes only.

USER REPRESENTATIONS

By using the Site, you confirm that:

  1. You have the legal capacity to agree to these Terms.
  2. You are not a minor in your jurisdiction.
  3. You will not access the Site through automated or non-human means.
  4. You will not use the Site for any illegal or unauthorized purpose.
  5. Your use of the Site complies with all applicable laws and regulations.

We reserve the right to suspend or terminate your access if any information you provide is false, misleading, or incomplete.

PROHIBITED ACTIVITIES

You may not use the Site for any purpose other than what it is made available for. Prohibited activities include, but are not limited to:

  • Unauthorized data collection, scraping, or compiling databases.
  • Circumventing or disabling security features.
  • Misuse of support services or submitting false reports.
  • Uploading malware, viruses, or disruptive code.
  • Spamming, phishing, or unauthorized marketing.
  • Unauthorized linking or framing of the Site.
  • Interfering with the Site’s functionality.
  • Reverse engineering or copying the Site’s software.

Violation of these restrictions may result in termination of access and legal action.

USER CONTRIBUTIONS

The Site does not allow users to submit content. If you provide feedback, suggestions, or ideas, you agree that we may use them without compensation to you.

THIRD-PARTY LINKS AND CONTENT

The Site may contain links to third-party websites or content. We do not monitor, endorse, or assume responsibility for external content. If you interact with third-party sites, you do so at your own risk.

We are not liable for any purchases or transactions made through third-party websites.

SITE MANAGEMENT

We reserve the right, but are not obligated, to:

  • Monitor the Site for violations of these Terms.
  • Restrict or deny access to any user at our discretion.
  • Remove or disable content that burdens our system.
  • Take legal action against those who violate these Terms.
PRIVACY POLICY

By using the Site, you agree to our Privacy Policy: https://www.explorer-software.com/privacy-policy

If you access the Site from outside Canada, you acknowledge that your data may be transferred and processed in Canada or other jurisdictions.

TERM AND TERMINATION

These Terms remain in effect while you use the Site.

We reserve the right to:

  • Deny access or terminate use at any time, without notice, if you violate these Terms.
  • Pursue legal action against violations.

Upon termination, you must cease all use of the Site.

DISCLAIMER

THE SITE IS PROVIDED “AS-IS” WITHOUT WARRANTIES OF ANY KIND.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Merchantability and fitness for a particular purpose.
  • Security and availability of the Site.
  • Accuracy of information on the Site.
  • Third-party content or links.

YOUR USE OF THE SITE IS AT YOUR OWN RISK.

LIMITATIONS OF LIABILITY

IN NO EVENT SHALL WE OR OUR AFFILIATES BE LIABLE FOR ANY:

  • Direct, indirect, incidental, consequential, or punitive damages.
  • Loss of data, revenue, or business opportunities.
  • Security breaches, hacks, or viruses affecting your device.

EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from any claims, damages, or losses arising from:

  1. Your use of the Site.
  2. Your violation of these Terms.
  3. Any unauthorized activity conducted through your account.
DISPUTE RESOLUTION

These Terms are governed by the laws of Canada.

All disputes shall be resolved in the courts of Canada, unless otherwise required by applicable law.

MODIFICATIONS AND AVAILABILITY

We reserve the right to:

  • Modify or discontinue the Site at any time.
  • Restrict or deny access without liability.

We do not guarantee the Site will always be available or free from interruptions.

ELECTRONIC COMMUNICATIONS

By using the Site, you consent to receiving electronic communications from us, including notices and legal disclosures.

You agree that electronic signatures, agreements, and transactions have the same legal effect as physical documents.

CALIFORNIA USERS AND RESIDENTS

If a complaint is not resolved to your satisfaction, you may contact:

California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254

MISCELLANEOUS

These Terms constitute the entire agreement between you and Explorer Software.

We may assign our rights and obligations at any time. If any provision is found unenforceable, the remaining terms remain in effect.

Use of the Site does not create a joint venture, partnership, or agency relationship.

CONTACT US

For questions about these Terms, contact:

Explorer Software
220-145 Chadwick Court
North Vancouver, BC V7M 3K1
Canada
Phone: 800.665.8966
Email: info@explorer-software.com

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Construction Enterprise Resource Planning (ERP) Software
Features
Business AnalyticsDeployment & ServicesDocument ManagementEquipment ManagementFinancial ManagementMaterial & Inventory ManagementMobile AccessPayroll & Workforce ManagementProcurement ManagementProject ManagementSales ManagementService Management
Industries
Commercial BuildingElectricalEnergy & PowerEnvironmentalHeavy & CivilHighway & RoadInstitutionalMiningOil & GasResidential BuildingUtility
Contractor Types
Building ContractorHeavy Civil ContractorGeneral ContractorService ContractorSpecialty ContractorSubcontractor
ROLES
Finance/AccountingITOperations/Project ManagementOwner/CEO/PresidentPayroll/HR
Field Service Management (FSM) Software
Features
AccountingAsset ManagementCRMDispatchEquipment ManagementInventory ManagementMarketingMobile AppPayrollReporting & AnalyticsService Agreements
Industries
HVACElectricalGarage DoorMechanicalPest ControlPlumbingSecurity System
Roles
FieldManagementOfficeSales
Product
Eclipse ERP PricingEvolution FSM PricingIntegrations
Resources
Explorer PartnersBecome a PartnerCustomer StoriesUpcoming EventsBlogEducation PortalSupport Portal
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Contact Information
220-145 Chadwick Court North Vancouver, BC V7M 3K1
Canadasales@explorer-software.com800-665-8966
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