Our Management Team is made up of leaders who are proud to represent Explorer Software and our promise to help contractors run their construction businesses more easily and efficiently.

Our leadership group is committed to the success of our customers. They have deep experience in construction and they are firmly committed to excellence in our software products and superlative service for our customers.

Chelsey Goossens – President

Chelsey has worked in an executive finance capacity over the last 17 years with companies in construction, building products manufacturing, and floriculture. Her career background began in customer service/sales and operations, which is a foundation she has carried with her throughout her finance career. As a life-long learner, Chelsey has accumulated several certifications, including a commerce degree, two accounting designations (CPA, FCCA), and most recently an Executive MBA.

Chelsey was appointed President of Explorer Software in February of 2024, where she will bring her wealth of experience to ensure the ongoing success of Explorer Software.

Carmen Greene – VP, Business

Carmen is the Past President of Explorer Software (2019 to 2024) and recently decided to take a step back to place more focus on the business side of our organization.  Her teams on the Finance, HR,  Documentation, and Sales and Marketing side of the business are busy supporting both our customers and some of our sister companies under the JDM umbrella.

In her prior role as VP, Finance (2016-2019) she was responsible for the Explorer Finance and HR teams; and worked with the Executive team to improve operational efficiencies, performance and reporting. She was also a key member of the team implementing several North American JDM acquisitions.

Carmen holds a Canadian CPA, CGA designation; an Applied BBA in Accounting & IT from SAIT (Southern Alberta Institute of Technology) and a Management Certificate in Professional Accounting, with Honours, from BCIT (BC Institute of Technology).

Before joining Explorer, Carmen was Construction Controller for one of Western Canada’s largest private developers. She previously held Controller positions at two Lower Mainland heavy-construction firms where she was also a customer of Explorer’s. She has over 18 years senior accounting experience in the construction industry. Prior to this, she gained valuable financial experience working in higher education, not-for-profit, manufacturing, and public practice sectors.

Steve Maughan – VP, Operations

With over 30 years of experience in leadership and technology, Steve has brought a level of technological expertise that has helped keep Explorer at the forefront of IT best practices. Today, Steve serves as the VP of Operations and the Director of IT for Explorer. He is responsible for North American and South American Support and IT Operations. Steve holds a Master’s Degree in Computer Science and Technical Management.

Sally Felgnar – Director, Technical Services

Sally achieved her CGA (Certified General Accountant) designation in 1987. Early work experience included positions from Project Accountant to Controller for 7-Eleven (Corporate, Canada), First City Developments and Cross Developments. She joined The Conac Group in 1997, where she gained extensive experience in product development, systems design, testing, implementation, training and documentation. In 2003, Sally joined a local distributor of Timberline software, where she was involved in client consultation, implementation and custom report writing.

Sally came to Explorer Software Group in September 2004 as a Systems Support Specialist. She provided pre-sales support, including RFP analysis and response, product demonstrations of Explorer Contract Manager and Pivot, and helped to develop a sales and demonstration database. She has since been involved with direct customer support, Quality Assurance, testing and documentation, and served several years as Operations Controller.

Today, Sally is the Director of Technical Services, providing direction and support to Explorer’s training and implementation teams. Sally is an important member of the Explorer management team.

Rosie Ball – Director, DevOps

Rosie graduated from Florida State University with a Bachelor of Science in Interior Design and Fine Arts. With over thirty years in the construction industry in various roles from project management to accounting she has been able to provide insight and guidance for the design and development of Eclipse and other software. Before joining Explorer, she worked in support, implementation, and was a Business Analyst for our sister company, Computer Guidance. Rosie is the Director of DevOps and her 19 years in ERP construction specific software have been invaluable to the Explorer Software team since 2010.

Jeremy Baker – Director, Customer Service

Jeremy graduated with a Master of Science in Information Technology Management. Before joining Explorer Software, he had worked in various Information Technology and customer service roles for Pinal County in Arizona, Eurofresh Farms, and University of Phoenix. He joined the Explorer Software team in 2016, working in IT and managing Shafers Customer Support. As the Director, Customer Service, Jeremy is responsible for customer and program support of Eclipse, Shafers, Contract Manager, Pivot, Trueline, TCMS, Versys, EZDocs, and Information Technology services.