Support Programs

At Explorer we're here to help you every step of the way. Many software companies contract out the task of helping users figure out problems. Not so with Explorer. When you contact our support team, you are connecting directly with skilled professionals that have years of construction experience - the people who wrote our software.

We've also developed an Incident Tracking system which allows you to track the progress of your support requests in real time. The interactive format allows you to setup work orders, check the status, send additional information and view work order history from anywhere and at any time.

As a maintenance client, you'll enjoy free software updates. Many of our products also offer UpdateNOW! as part our our support package which means that the latest enhancements and updates are only a click away.

Contact us to learn more about our support options.

If you're a current support client, click here to login to our Incident Tracking System.